Welcome! We know that every family’s journey is unique, and questions are a natural part of caring for your little one. Here you’ll find clear, comforting answers to our most frequently asked questions, so you can feel confident and supported every step of the way. If you don’t see what you’re looking for, don’t worry—we’re always here to help!
Where do I find my login information?
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How do I log into my courses?
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When will I receive my sleep course?
At Baby Advocate, we make it easy to get started right away—your sleep course will be delivered to your inbox within minutes of purchase. Simply check the email you used at checkout for all your course details and next steps. We’re excited to support you on this journey!
How long will I have access to the course?
Baby Advocate gives you lifetime, on-demand access—so you can watch your courses anytime and return for answers, support, and encouragement whenever new questions or challenges arise on your family’s journey.
What is the return policy for your courses?
At Baby Advocate, our goal is to equip your family with empowering, practical sleep solutions so everyone can thrive. If you ever feel that one of our courses isn’t the perfect fit for your family, just let us know—we’re happy to offer a full refund within 30 days of your purchase.
Simply email me at [email protected] within 30 days and request a refund directly from your email account (keeping a copy for your records). Please note that refund requests can only be accepted via email—submissions through social media or other platforms cannot be processed.
After 30 days, course purchases become fully non-refundable, even if you haven’t accessed or completed your course.
Gift cards are non-refundable; however, in the case of a duplicate gift card purchase, please reach out to us at [email protected], and we’ll help you apply the value towards other resources.
We’re always here to make your journey smoother and answer any questions you may have!
What if I have more questions?
At Baby Advocate, we want you to feel completely confident in your decision—knowing you’re making the best choice for your family and your little one. If you have any questions or need support, we’re always here to help.
Just reach out to us anytime through our Contact Us page, and we’ll be delighted to assist you!
