Fulfillment Policy

Digital Products (eBooks & Courses)

1. Delivery of eBooks

Upon completing a purchase, customers will receive an email at the address provided during checkout. This email will contain either:

A PDF attachment of the eBook, or A download link to access the eBook.

If the email is not received within 15 minutes , customers should check their spam or promotions folder. If the email is still missing, please contact our support team at jennifer@loveagainjenn.

2. Delivery of Courses

For online courses, customers will receive an email with login credentials to access the course portal connected to our domain. The course materials can be accessed via any internet-connected device, including computers and smartphones.

3. Subscription & Payment Policy for Courses

Access to course content requires an active subscription. If a customer fails to make their monthly payment, their access to the course and any related groups will be revoked until payment is reinstated. Reinstatement of access may require contacting our support team.

4. Refund Policy

Due to the digital nature of our products, all sales are final, and we do not offer refunds once an eBook or course has been accessed or delivered.

For any issues with access or delivery, please contact us at jennifer@loveagainjenn.com