Effective Date: 04/15/2026
This Privacy Policy describes how we collect, use, and handle your personal information when you use our services, website, and SMS messaging program.
Information You Provide
Contact information (name, email address, phone number)
Account information (username, password)
Billing information (payment details, billing address)
Communication preferences
Information Collected Automatically
Device information (device type, operating system)
Log data (IP address, browser type, pages visited)
Cookies and similar technologies
Location information
We use your information to:
Provide and maintain our services
Process transactions and send related information
Send administrative messages and updates
Respond to your comments and questions
Improve our services and develop new features
Send SMS messages you've opted to receive
We obtain consent to send SMS messages through clear and affirmative opt-in methods. Users may opt in by submitting their phone number through our website forms, booking pages, applications, or other online intake forms that include explicit SMS disclosure language. By opting in, users consent to receive text messages from Michael Caroto related to appointments, service updates, follow-up communications, educational information, and limited promotional content.
SMS consent is collected only from individuals who are 18 years of age or older. By providing a phone number and opting in, users represent that they meet this age requirement.
Message frequency may vary. Message and data rates may apply depending on the user’s mobile carrier and plan. Users may opt out of SMS communications at any time by replying STOP to any message. For assistance, users may reply HELP or contact us directly using the information provided in this policy.
SMS opt-in data and consent are used solely for the purpose of delivering the messages requested by the user and are not sold, rented, or shared with third parties for marketing purposes. This information is only shared with SMS service providers, aggregators, and platforms necessary to deliver the text messages.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services that are necessary to deliver the service you requested.
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
You have the right to access, correct, or delete your personal information. You can update your preferences or request data deletion by contacting us.
You can opt out of receiving promotional communications by following the unsubscribe instructions in each message or by contacting us directly.
We may share your information with:
Service providers who perform services on our behalf
Law enforcement or other governmental authorities in response to a legal request
Other parties in connection with a company transaction, such as a merger or sale of company assets
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.
If we transfer your information to countries outside your location, we will take steps to ensure that your information receives an adequate level of protection.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Last Updated" date.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Last Updated" date.